Managed IT Support

Managed IT Support from Infinet TechnologyA managed IT support plan is essential for any business that wants to succeed. We’ll become your expert team and strategic IT partner, providing a bespoke service tailored to your needs.

We’ll manage your complete I.T. environment including laptops, desktops, servers and network equipment, and support your users so you can focus on your business goals.

We’ve designed our I.T. support packages to be affordable as well as flexible. For as little as £10 per month. We provide

  • Support for all business technologies
  • Fully inclusive remote and onsite options
  • Onsite hardware repairs
  • Service desk support by telephone, email or our customer portal
  • 24/7 infrastructure monitoring and management
  • Comprehensive service level agreement
  • Microsoft and application updates
  • Managed virus and malware protection
  • 3rd party supplier management
  • Asset and license management
  • Monthly reporting

Optional extras

  • Scheduled site visits on a weekly or monthly basis for small projects
  • Out-of-hours support (weekends, public holidays and round the clock)
  • Bespoke service level agreements
  • On-site secondment to cover staff absence
  • Procurement of I.T. equipment